Poczta Polska Is Killing ME!

nauczyciel

Jan 12, 10, 10:29 #1

god how i hate PP. I have been having nothing but a nightmare with them when it comes to gettin my mail.

I've had too many pieces of mail returned to sender, just to have them call me and ask if i have moved, just because the postcarrier is too effin lazy to write an awiso for me to pick them up at the post office. :/

I have a business I am in the process of opening and the shop is not open to the public yet, and there isn't someone in the shop during business hours, so the mailman just knocked on the door and walked away without giving me an awiso. The mail was returned to sender. My Polish business partner & I interrogated him as to where our mail is, and he said "you dont get any". You can imagine how well that went over with me. We explained that there has been over 20 letters RTS, cuz he don't do an awiso. We now have him giving the mail to the shop next door.

After the "shop mail fiasco"- 1 firm sent mail to my home address as requested by me. This firm called me today saying that their mail for me was RTS. They informed me that there was info on the back of the letter stating that the mailman put an awiso in my mailbox Dec 21 then Dec 29, which I had NEVER seen!!

I will go to the local office and talk with the english speaking person there about this, not that it will do any good, but they know me well from previous awisos.

effing ridiculous!!

♀

Jan 12, 10, 12:51 #2

nauczyciel:

I will go to the local office and talk with the english speaking person there about this

ha ha ha, good luck finding one :@D. but seriously - I understand your frustration. Poczta Polska sucks. I hate going there and avoid that place as much as I can. What you can try and do - altough you shouldn't have to bacuse PP gets paid for their services - is to go to your post office once in a while and inquire if theres any undelievered mail for you. you don't need awizo to do so - just your ID for picking up certified mail.

jwojcieThreads: 3 Posts: 816 Joined: Jan 3, 09 ♂	Edited by: jwojcie Jan 12, 10, 13:21 #3
I know it will not cheer you up, but PP monopoly will probably end in 2013... PP is one of the last dinosaurs of PRL standing. PP is postosaur, PKP is trainosaur, m...f...rs just don't want to die... We had also shipyardsaurs but they luckily became extinct. Hm... there are also minesaurs but they seems to evolving in some kind of crocodiles.

♂ [Suspended]

Edited by: delphiandomine Jan 12, 10, 16:50 #4

nauczyciel:

god how i hate PP. I have been having nothing but a nightmare with them when it comes to gettin my mail.

I'm the exact opposite - never had a problem, even with deliveries that have the customs declaration clearly printed on it with the value/etc. They're not the quickest in the world, but that can be forgiven.

In fact, the only bad thing about them is the way they don't accept cards in the post office - but it's a small price to pay. Look at the integration between the post office and the delivery side of things - compared to the Royal Mail, it's an absolute dream.

Other people's mileage may vary - it's probably no surprise that the service in Poznan is efficient and....Germanic.

aphrodisiacThreads: 22 Posts: 3,998 Joined: Apr 15, 09 ♀	Edited by: aphrodisiac Jan 12, 10, 18:31 #5
nauczyciel: effing ridiculous!! get PO box- problem solved unless you just want to complain

AjbThreads: 12 Posts: 340 Joined: Jul 14, 08 ♂	Jan 12, 10, 20:39 #6
nauczyciel: I've had too many pieces of mail returned to sender I also have the same problem... most things i am sent from the UK or PL gets lost!, i've had letters from the bank in PL lost and some stuff from the UK also lost! I want to order some books but i am scared they will get lost! Drives me nuts! but hey.. nothing i can do about it!

EnglishpoznanThreads: 14 Posts: 152 Joined: Apr 21, 09 ♂	Jan 12, 10, 21:35 #7
A few threads slagging of PP personally 453 packages sent in December just gone 453 arrived safely with no problems!

Bydgoszczanin

Jan 13, 10, 08:26 #8

My business ships exclusively by PP, and I've had very few problems.

In the case of any problems with service, I've had good luck speaking with a supervisor at the post office (avoiding the mailman and the clerks at the window).

As I ship as a business, for the last year I've been assigned a "przedstawiciel handlowy" (basically a salesman) who I can also call about problems, and has been pretty good about sorting things. (I even got a nice PP calendar this year!)

♂ [Suspended]

Jan 13, 10, 09:16 #9

Englishpoznan:

A few threads slagging of PP personally 453 packages sent in December just gone 453 arrived safely with no problems!

Compare and contrast to DHL, who called me at 7am this morning about the delivery of a printer worth 1650zl, so a fairly hefty piece of equipment. Fine and well - but they want to either deliver at 10am or not at all today. It's absolutely useless for me - it means someone has to be here when both of us have business meetings today, so I've had to push back a meeting simply to sign for the parcel!

Wroclaw BoyThreads: 57 Posts: 5,474 Joined: Jul 3, 09 MEMBER ♂	Jan 13, 10, 10:44 #10
delphiandomine: Fine and well - but they want to either deliver at 10am or not at all today better than 7:00 am in my opinion, ive never heard of compaines that come back again.

Krakowska	Jan 24, 10, 16:18 #11
They lose the mails quite often, and their offices are a nightmare - you wait in long queues, and the workers there never speak any english. Yes true nightmare

delphiandomineThreads: 42 Posts: 9,954 Joined: Nov 25, 08 ♂ [Suspended]	Edited by: Moderator Jan 24, 10, 16:27 #12
Krakowska: and their offices are a nightmare They're a nightmare because of old people using them for a social life and allegro traders posting endless pieces. That's not Poczta Polska's fault. Krakowska: and the workers there never speak any english. Yes true nightmare How many USPS workers speak Polish?

convexThreads: 46 Posts: 7,185 Joined: Nov 25, 09 ♂	Edited by: convex Jan 24, 10, 16:31 #13
delphiandomine: They're a nightmare because of old people using them for a social life and allegro traders posting endless pieces. That's not Poczta Polska's fault. That is front and center PPs fault. Have you seen anything implemented in the last 5 years to increase efficiency? I've got three of those little package slips on my desk right now, why aren't the packages delivered to me?

TrevekThreads: 33 Posts: 2,155 Joined: May 21, 08 ♂	Jan 24, 10, 18:51 #14
Krakowska: you wait in long queues, and every few minutes someone walks to the front to 'ask a question' and gets erved before everyone else.

♀

Jul 9, 11, 18:47 #15

Merged: poczta Polska

good grief, does anybody else hate the Polish post office more than I do?

I am not talking about my mail man- he is great.

I mean the old hags that work behind the counter that hate their jobs and hate everybody that comes in the post office.

I have had 5 small parcels stolen and one time this old hag behind the counter mis charged me for a parcel. I paid too little, her fault, but she came to my house and told me I needed to pay more- and of course she made me feel like crap because she had to walk to my house.

I would love to see Poland over haul this system.

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