Internet provider in Krakow

Does anyone have any experience with internet providers in the Krakow area? I will be in the city, not the outskirts. Something at least 2mbit prefferably.

GH Net seem to be pretty ubiqutous. Their network isn't bad but their customer service is poor.

ghnet, aster, upc, netia, tele2, noeostrada and there are many more regional ones

depends on your location, most companies only do certain areas

neostrada is everywhere and so is netia with its wimax

Thanks guys, I'm gonna be right off of "Opolska" by the Post office.

Well you can get different services, but TP "neostrada" owns the monopoly on the phone lines and networks in all of Poland. With the exception of GHNet and UPC, the rest have to deal with TP in some shape or form. For example netia has to ask for permission from TP to use their lines, then they can resell the service to you. It can take a minimum of two weeks just to get TP to sign off on that transfer.

TP's customer service is horrible. But when you have a monopoly does it really matter? Netia I hear has better customer service, but you have to deal with TP initially when signing up. Netia handles all that, but you still have to wait for the great people at TP to actually do something.

GHNet and UPC have their own networks I believe, but they don't cover a large area. So if your lucky they might offer a service where you live, but they most likely won't.

I have GH Net in the apartment I rent in Krakow at the moment..
For me this is very good.
I have not had any problems with their service..
Just installed wi-fi and needed to change settinging from them.
They fixed it at once..

Did you have to buy the equipment or is it included in the monthly fee?

it's not true that most companies work with tp, actually there are very few of them, e.g. netia and tele2, but netia offers wimax by now

@zoogle - you don't need to buy equipment to use ghnet