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ITIL SLM/TICKET COORDINATOR **POZNAN**


posts: 1

tampaguy8606Threads: 4
Posts: 7
Joined: Mar 29, 10 ♂ 		 May 20, 10, 18:09    #1
I am looking to hire an "ITIL" ticket coordinator that would work in Poznan starting NLT July 01, 2010.

A high level overview of the position would be as follows:

Manage Critical tickets
Manage Bridge calls
Manage Incident Management processes
Work with Service Delivery Managers on CPI, KPI, SLA and Trending

I am not in need of a Sr. SLM but someone that has a good understanding of ITIL V3 and knows how to follow/create processes.

If you are interested please contact me via email at marine860667@yahoo.com

Thanks

Robert


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