looking at pron
Surely you mean
listening to pronunciation? ;)
I had a very poor experience with another provider, let's not name them but instead say their name sounds like a beverage that you can move around with.
Their systems failed to convert my money to internet data use, it was not my error, I am very sure of that because I know what the screen said when I clicked (it said I had converted my credit to a data use package successfully). I probably even took a screenshot at the time. As a consequence, I lost my top up in a very short space of time. When I politely told them and their shop in this city where I'd bought the SIM and credit they didn't give a monkey's and even suggested I didn't know what I was doing or had lied about it. I've never again touched their products and never will. Play, on the other hand, seemed OK when I used them a few years back.