janekb wrote:
Americans have employer enforced happiness
Where the heck did that come from? What an unsubstantiated statement to make. Does it mean that nobody is happy after 5 p.m? :) lol. Americans still have plenty to smile and laugh about, no matter what anybody outside of the borders think.
A simple smile does wonders, it makes you more approachable, open, friendly and yes, prettier (forget the wrinkles). You can accomplish so much more over the phone or in person, when you take care of issues with a smile.