Questionnare - help!!!

Hello everyone!!!
Could you help me guys with translating these phrases (they're from a questionare which i have to fill out)? I mean I understand the words but don't know what these phrases mean. I tried looking them up online but no luck:

Competitive delivery
Competitive quality

Does it mean delivery/quality compared to other companies?

And one more:
Corrective reaction (actually the whole sentence is: "Exceptional product handling and corrective reaction" but i get the first part).

If sb could explain to me, even in English, what these mean I would be very gateful.

Er,
no Polish I'm afraid, however here goes,

A Competitive Delivery service (By a company for example) would be faster and/or cheaper than the delivery service other companies.

Competitive Quality (in a product for example) would be a product that is at least as good as a similar product of another company, and might be better over a given price range.

Corrective reaction - this depends on the context, need more info.
However an example: if a delivery service is not as fast because everyone goes for lunch at the same time necessitating the suspension of the service for an hour in the middle of the day, a corrective reaction would be to stagger lunch times so that half od the staff are out doing deliveries whilst the other half are on lunch.

Is this any help!

corrective reaction - reakcja poprawkowa

reakcja poprawy

Do Dna - What does this translate to in english?

It's a cheer when drinking, means "to the bottom"

Hal9009, thanks so much it really helps. i just felt like a dumb a** cause i knew the words but the phrses didnt make much sense. so thanks again :)

Ur welcome.
Translating context can always be tricky.