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Giving tips in Poland


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FUZZYWICKETSThreads: 12
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 Mar 15, 10, 12:07    #211
Olaf wrote:

Most common reason: not well qualified bartenders (or should I rather write "drink pourers").

eeehhh, not really. it's not that they're under-qualified. they do what they are asked to do according to the policies of the restaurants they work at, and some of them are pretty damn efficient at it. it's simply a matter of different cultures. it's done differently here than in America. totally different. Polish bartenders can't improve on something they don't know "exists", if that makes any sense.

there are just so many elements that are missing.

convexThreads: 46
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 Mar 15, 10, 12:15    #212
FUZZYWICKETS:
they do what they are asked to do according to the policies of the restaurants they work at

and nothing more
TrevekThreads: 33
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 Mar 15, 10, 12:39    #213
FUZZYWICKETS:
eeehhh, not really. it's not that they're under-qualified. they do what they are asked to do according to the policies of the restaurants they work at, and some of them are pretty damn efficient at it. it's simply a matter of different cultures. it's done differently here than in America. totally different. Polish bartenders can't improve on something they don't know "exists", if that makes any sense.

yeah, I know what you mean.

I had a waiter in one bar who came up and asked for the order. I asked him in Polish which beers he had. He straight away started speaking in English, although I was speaking Polish. OK, I thought, he's trying to be helpful. He then started describing each beer. I told him I'd lived in Poland a few years. He said, "Oh, so you're the expert then!"

I wanted to punch his lights out. OK, he was only trying to be helpful but he presumably had no idea how insulting and patronising he sounded (that's why I didn't do anything).

Funny thing was that when I mentioned it to Poles, they didn't find anything wrong with it. Brits asked me if I'd hit him.
convexThreads: 46
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Edited by: convex  Mar 15, 10, 12:47    #214
Trevek:
He said, "Oh, so you're the expert then!"

po polsku? Was it in a patronizing manner? I guess depending on the demeanor that may have warranted either a f*ck you or a laugh.
TrevekThreads: 33
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Edited by: Trevek  Mar 15, 10, 12:48    #215
convex:
po polsku?

No, in English.

he didn't really mean anything by it, it was a mixture of him not being able to understand I found his over-friendliness annoying and bad paralinguistics/intonation etc.
OlafThreads: 8
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 Mar 16, 10, 10:11    #216
FUZZYWICKETS:
can't improve on something they don't know "exists"

That's probably the issue. But I know a few exceptions that may keep the balance :)

Trevek:
He said, "Oh, so you're the expert then!"

I'd put it for his lack of awareness and no knowledge of intercultural differences. He probably intended it to mean: "oh, so you must already know a lot by now" - without meaning anything wrong. What he didn't know was that it could've sounded exactly like you recieved it. And (I'm almost afraid to ask)... did you leave him any tip? :))))
Cardno85Threads: 33
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 Mar 16, 10, 18:58    #217
Olaf:
That's probably the issue. But I know a few exceptions that may keep the balance :)

I have found the exceptions are increasing in number too. I think opening up to a wider tourist market has had a very positive effect on service here. An easy example is to go to a bar in Rynek Głowny (Kraków) or Kazimierz then go out to one of the places in the suburbs...they are worlds away from each other.
OlafThreads: 8
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 Mar 26, 10, 15:41    #218
Yes, I think we can make this generalisation. But still there's quite to learn for some - even in restaurants in the very centre.


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