Quoting: iwona, Post #1 In our language we don't use so often please, thank you.....How are you...How are you doing .....But this is just language. I am in general polite person but sometimes when i answer phone at work and someone says hello, Are you all right ....I don't like it. Hello, Good morning is needed and polite but later I usually go straight to the point. I really don't like it "are you all right".....What is the point of it? This person doesn't know me personally and is not interested if I am "all right" or not.
We would normally say hello, and "hows things?" "hows your day?" "busy?" it's just a way of establishing a rapport with someone. Usually you would only do this with friends but in certain instances you can use it in more official communication, it depends on the person your talking to.
It's just small talk, if you engage in it, the person your talking to will feel more comfortable. I've often phoned up banks, mobile phone companies and ended up having pointless conversations with the operators about the weather or if the world cup is on, the football. People like to talk about current events in England.
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